User access Your users won't be able to use services like OneDrive for Business, or access customer data like email or documents on team sites. As a global or billing admin, you have 90 days to reactivate the subscription with all data intact. What to expect for you and your users if you cancel a subscriptionĪdmin access Admins can still sign in and access the admin center, and buy other subscriptions as needed. You can't remove a payment method from a canceled subscription until after it reaches the deleted state. Any data you leave behind may be deleted after those 90 days but is deleted no later than 180 days after cancellation. Admins can also reactivate the subscription while it's in the disabled state.Īfter 90 days, the subscription moves into the deleted state. Admins can still access and back up data for their organization while the subscription is in the disabled state, but we recommend that admins back up their data before they cancel a subscription, especially if it's their only subscription. For most subscriptions, in most countries and regions, the disabled state lasts 90 days. If you cancel a subscription before the end of your term, the subscription status moves directly into a disabled state. What happens when you cancel a subscription If you explicitly delete a subscription, then it skips the Expired and Disabled stages and the SharePoint Online data and content, including OneDrive, is deleted immediately. For more information, see Remove a domain. If you added your own domain name to use with your subscription, you must remove the domain before you cancel your subscription. If you cancel during the limited time window, any prorated credit will be returned to you within the next billing cycle. If the cancellation window has passed, turn off recurring billing to cancel the subscription at the end of its term. Reduce the number of licenses to 25 or fewer and try again, or call support to cancel your subscription.įor subscriptions that don't have a billing profile, you can only cancel during a limited window of time after you buy or renew your subscription.
HOW TO REMOVE OFFICE 365 COMPLETELY TRIAL
If your subscription hasĬancel your trial or paid subscription online in the Microsoft 365 admin center at any time. Use the following table to help determine if you can cancel your subscription yourself.
HOW TO REMOVE OFFICE 365 COMPLETELY HOW TO
Not sure if you have a billing profile? To learn how to find out if you have a billing profile, see View my billing profiles. We deduct $1.43 for the two days you held the subscription, and you receive a prorated refund of $18.57. You bought the subscription on Februat 11 AM UST, and decide to cancel it on Februat 11 AM UST. Refunds aren’t available after 72 hours.įor example, let's say you bought a one year subscription for which you pay $20 each month for a single license. You must cancel within 72 hours of starting a paid subscription to get a prorated refund for unused time you already paid for. Understand refund eligibility If you have a billing profile For more information, see About admin roles. You must be a Global or Billing admin to do the tasks in this article. If you have Microsoft 365 Family or Personal, see Cancel a Microsoft 365 subscription. This article only applies to Dynamics 365, Intune, Power Platform, and Microsoft 365 for business subscriptions.
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